Terms & Conditions

Booking & Payments

Payment must be received in full prior to the course start date. You must pay each invoice we issue within 30 days starting on the date issued. If you book on any course within 30 days before the course is due to start, then payment is due immediately. Please book online at https://www.leadershipadventurebook.com/

If you have any problems or queries with your booking, please contact the team at info@begreattraining.com or on +44 (0)7817899762.

Only the account holder can make amendments to a group booking.

Bookings are ‘subject to availability’ and therefore we cannot guarantee you a place on any event.

Booking confirmation will be sent to you immediately for all on-line bookings. If you have not received an email confirmation within 24 hours of making the on-line booking, please contact the team at info@begreatraining.com or on +44 (0) 7817899762.

Confirmation of your booking will be emailed to you automatically on receipt of your booking. Full joining instructions, including programme timings and special instructions will be sent no later than 3 days prior to the course or immediately for those booking within one week of the course date. BE GREAT Training will not be held liable for any transport or accommodation costs in the unlikely event of a course being cancelled.

Cancellations

If you cannot attend an event, you can transfer your place to another individual. Places can be transferred at any time up to and including the day of the event. Please note an additional charge may be applicable if the new attendee is not entitled to the same rate.

Should the new attendee need to make any amendments to the booking, we will require the original attendant to confirm the changes. A delegate place can be transferred to another event, if the request to us is received more than 21 days before the event. Please note, a 20% admin fee will be applicable if the delegate wishes to transfer to a different date within 21 days of the course date on which they are booked.

BE GREAT Training accepts no liability if a delegate is unable to attend an event due to adverse weather conditions or any travel disruption.

BE GREAT Training makes every effort to negotiate free parking for delegates at venues. However, we reserve the right to use venues which may incur a car parking charge.

All cancellations must be received in writing (email is acceptable) 28 calendar days before the start of the course and will be subject to an administration fee of £200.00.

Cancellations made after this date will be charged the full course registration fee. Registrants who do not attend on the day will be considered ‘no shows’ and will be charged the full course registration fee.

Please note, due to circumstances beyond BE GREAT Training’s control, speakers, venue, content and timings may vary. BE GREAT Training reserves the right to cancel or re-schedule the event if necessary. In the case of cancellation by BE GREAT Training a full refund of course fees will be made. In the event of a re-schedule course fees will be transferred to the new date. Delegates who cannot make the revised date should follow the cancellation or delegate substitution procedures above, delegates will not be required to request cancellation 28 days before the course if the new date makes this impossible.

Confirmation of your booking will be emailed to you automatically on receipt of your booking. Full joining instructions, including programme timings and special instructions will be sent no later than 3 days prior to the course or immediately for those booking within one week of the course date. BE GREAT Training will not be held liable for any transport or accommodation costs in the unlikely event of a course being cancelled.

Photography and video

On occasions, BE GREAT Training takes photographs and videos which may be used to help promote our conferences and courses (both online and in print). By booking into a course/event you are confirming that you are aware of this and have no objections to your image or voice appearing in any material issued by BE GREAT Training. However, if for any reason you do not wish BE GREAT Training to use your image or voice please let us know.

Recording and photography by delegates is not permitted at any BE GREAT Training courses or events.

Data Protection

  1. The protection of personal privacy is an important concern to BE GREAT Training. Any personal data collected will be treated in accordance with current data protection legislation.
  2. We will use your personal data to deliver your event services (webinars, conferences, training and dinners) incorporating; administration (pre, post and during the event), communications, invoicing & payment, delegate lists (we are unable to remove you from delegate lists once these have gone to print), post-event feedback, quality, research and voting.
  3. In order to meet our event obligations to you we may share relevant personal data with presenters, venues, trainers, organisers, print houses, finance partners, connected communities, faculties, committees, district societies and external delivery partners.
  4. For more information about our data protection policy please see our privacy policy.